SHIPPING POLICY
We aim to have all our orders dispatched within 3 working days. Please allow up to 5 working days for Mugs to be dispatched.
Republic of Ireland
We use An Post Tracked Parcel Post on all our orders, which is usually 1-2 working days delivery from dispatch date. You will receive your tracking number via email once your order has been dispatched. Please check spam and promotions folder.
International
We use Tracked An Post Registered Post and Express Post on all our international orders, which is usually 5-9 working days delivery from dispatch date, but this can vary slightly depending on your location. You will receive your tracking number via email once your order has been dispatched. Please check spam and promotions folder.
Your order will be first sorted in an Irish An Post national mail centre. It will then be sent either by air or road to the postal service of the country you selected for delivery.
How to track an International item
You can track your order first by using the An Post Track and Trace tool, once it has left Ireland you should then track it on the tracking service of the destination country.
If your order has left Ireland but cannot be tracked using your International Postal Carrier yet, this means the item is still in transit on its way to the destination country and hasn't been scanned through their Arrivals Hub as of yet.
You will know your item has been handed over to an International Carrier if your tracking shows that the item has left An Post. The International Postal Carrier is the Postal Service of the country to which the item has been shipped to.