FAQs
RETURNS & REFUNDS
If you are not 100% happy with your purchase you have 7 days from receiving your item to cancel the order. Exchanges and refunds must be conducted within 14 days of delivery.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@weirdwatercolours.com If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We suggest you use a registered service for the return, please retain proof of posting should an item go missing.
If an item is assumed lost in the post (40 days after shipping date) a refund may be arranged.
Any questions, please contact us via the following:
Support Email: info@weirdwatercolours.com
Support Phone Number: +353 87 744 0840