It is our policy to make sure that every customer of WeirdWatercolours is completely happy with their purchase.
If for some reason, you are not happy with your Greeting Card or Print, you may return it to us within 7 days of shipment receipt for an exchange or a full refund. Refunds / exchanges will be issued once the artwork is received back to the studio, is inspected, and is seen to be in the same condition that it was in when it departed the studio. Return shipping costs will be the responsibility of the buyer.
NOTE: If your order was a Custom Painting, Pet Portrait, or Custom Card there are no refunds or exchanges. All sales of commissions are final. CUSTOM is considered non-refundable for the artists time and material costs in creating a piece specific to clients personal requests. Images of a completed, custom paintings can be emailed out for approval prior to shipping, however, due to the high artwork demand and time constraints, they will be sent only upon client request.
WeirdWatercolours is not responsible for orders that have been lost or stolen once delivery has been shipped through An Post.